In a broad sense, Webazma activities can be classified into two layers; operation layer and research layer. Within the operation layer, the aim of the lab is to enhance and leverage Persian web-based products and services, through standard, precise, comprehensive, and continuous monitoring, evaluation and assessment. On the other hand, Webazma activities within the research layer, includes service-usage data mining and analysis, which aims at identifying weaknesses and strengths of Persian service providers, as well as propensities of their customers and their market shares.

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